I recently shared an article about Artificial Intelligence and how it’ll reshape travel for years to come- especially the vacation rental industry.
In that blog, you found tips and technology ideas all centered around AI. I explained why you should wield it in your vacation rental business now – not later!
In this post, I’ll share several ways you can use Artificial Intelligence to provide a much more tailored experience for each traveler who encounters your brand.
AI For Your Vacation Rentals
Can Alexa give you an edge in your vacation rental business?
There’s no doubt!
What if your property came with a personal concierge? Wouldn’t that help retain more guests and their attention?
That’s something Alexa can help you with.
And I’ll tell you how!
Alexa uses applications called “skills” and these skills allow Alexa to perform specific actions for you.
These actions are programmed by third party developers who create cool stuff for Alexa to do.
You have to activate these skills from the Amazon app to “teach” Alexa a specific skill. Activating a skill is very simple, but fine-tuning Alexa takes a little more time.
Here’s a list of Alexa skills for you to browse.
Check them out for anything that will help you in your business and personal life.
You can also check out this list of Alexa commands to help you see some of the standard skills that she’s capable of.
I expect more skill development for the vacation rental industry coming very soon. Do you?
Do you think we could soon see the day where someone simply says, “Alexa, find me a 3 bedroom condo on XYZ site for less than 250 a night”?
Not just yet, but it’s a space we’ll need to watch closely.
And what if Alexa could answer questions like “what’s the wifi code?” or “what are some things to do around here?” or “where are the best places to eat?”
And what if Alexa provided your guests with your handpicked recommendations and answered common questions with specific information about your rental and service providers?
Think of the possibilities and the time you can save by answering frequently asked questions guests have.
I stumbled across an Alexa skill that peaked my interest and I wanted to share it with you. It’s called the Virtual Vacation Rental Concierge.
With the explosion of the Echo and Google Home devices this holiday season, this skill has become more relevant than ever.
Check out the functions of the Virtual Vacation Rental Concierge in this video. It was developed by Dana Young. I have no affiliation with Virtual Vacation Rental Concierge.
Here is a video that shows how guests can interact with their AI chatbot. This allows travelers to access your curated information from their mobile device even before they arrive. I’m checking it out and thought you might be interested too-
Think about the improvements Artificial Intelligence can provide to your guest’s experience. Alexa can help you immerse travelers in the culture.
Some guests rent vacation homes for the kitchen. Why not provide them with a list of authentic local recipes and the best farmers markets.
With the recent explosion of Google Home and Echo products sales, more people live with Alexa. She’s like family now – it might be nice to hear a familiar voice to welcome them home.
The Echo Plus includes a built-in smart home hub that can connect with, and control more devices like the ring doorbell camera, electronic door locks, adjustable lighting and other smart home devices.
You can also use the Echo and Google home to give guests the power to control the TV via their voice by using Amazon’s Fire Stick or Google’s Chromecast.
When setting up an Echo or Google home product, it’s a good idea to leave laminated instructions in the home that tells the guests what voice commands are available to them.
This can be a great marketing tool that you can use to highlight your home’s benefits.
If your home is smart, does it make others that aren’t look dumb?
This year you’ll need to focus more than ever on your guest’s experience, so you can keep the guests you earn. AI can give you that extra edge in your guest’s experience.
Are you using the Echo in your vacation rentals? Are there any tips or tricks that are working for you?
Please share any thoughts or ideas below.